Noticeboard

Revised Practice Merger Announcement 16th April 2018

The practice will be closed for training on Wednesday 25th April from 12 noon. If you are in need of medical assistance whilst we are closed please call 111. Please ensure you collect all your medication before we close. We will re-open as normal at 8.00am for emergencies Thursday 26th April.

Please read the press release from the 4 surgeries working as the Holderness Health Alliance regarding the future of Primary Care in Holderness on our latest news page

Late Night Appointments

We are pleased to announce that we now have late night opening on Tuesdays and Wednesdays to 8pm for nurse and Healthcare Assistant appointments. We hope this will prove beneficial to patients who struggle to make a day time nurse appointments. You can see our Healthcare Assistants Evie, Danielle & Jessica for the following: BP's, Healthchecks, Dementia Screening, Vascular checks, Stroke/TIA checks, Hearing Tests, Mental Health Reviews, Dopplers, B12 injections, ECG's.

Appointments

A small number of online appointments are available to book. This includes onlline booking for telephone appointments.

We continue to have a very high number of patients who fail to attend appointments they have made each day so please do remember to cancel so they can be offered to other patients who may really need them . You can cancel your appointments online.

Online Access to records

We now offer patients limited access to their medical records. We will have further information about this on our website shortly. Please note you will need to provide photographic ID to get the required log on. Please ask reception for more information.

New Appointment System and Access

On the 30^th June 2014 the surgery started a phased introduction of a new appointment system. We now have an increased number of same day access appointments and telephone slots available for you to book.

We will also be reviewing our prebookable appointments soon.

Our new telephone system was introduced in late August 2014 and we now have one number for all our sites. This is 01964 613221. Please listen carefully to the options to help us direct your call to the appropriate department.

We are currently undertaking a full review of the Acute Same Day service which include analysing data and access to appointments over a further 4 week period. We will again be asking for patient feedback on your journey from making an appointment to leaving the consultation to see how this has changed since our inital review in September 2014.

Thank you for your support during the change process.

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